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Public Notice - Natural Gas Rate Changes Effective April 1, 2025

Supply Rate Change -

The City of Kitchener has approved a natural gas supply rate change effective April 1, 2025.

The new gas supply rate:

Supply rate increase to 16.25 cents per cubic metre from 13.96 cents per cubic metre

The impact of the supply rate change is expected to produce an increase of about $46 on the overall annual bill to the average residential customer* on system gas**.

* The average residential customer consumes 2,000 cubic metres annually

* System gas customers are those that participate in Kitchener Utilities' gas supply and transportation program. This is the default supply option.

Federal Carbon Charge -

The federal government has canceled the Federal Carbon Charge on natural gas effective April 1, 2025.

Kitchener Utilities takes next steps to evolve business model and develop Clean Energy Transition Strategy

Council received an update on Phase 2 of the Kitchener Utilities (KU) Clean Energy Transition Strategy, a visionary, long-term plan designed to transform the City’s energy businesses. This strategy aligns with the City's and community's climate change commitments, adapting to evolving global, national, provincial, and local energy landscapes. Building on the successful engagement of Phases 1 and 2, which involved collaboration with customers, community members, stakeholders, committees, staff, and city councillors, staff have identified several themes and potential energy business activities. During Phase 2, staff will further explore these activities to recommend an integrated business approach that ensures KU's financial sustainability while delivering valuable services to Kitchener residents.

The final strategy will support the City's and community's 2021 commitment to TransformWR and advance the City’s strategic goal to "cultivate a green city together" by empowering residents and businesses to make climate-positive choices, while facilitating a seamless transition to a low-carbon future.

Read the full report here.

You can learn about the transition by visiting engagewr.ca/KUtransition.

Bill inserts

$500 Condensing Water Heater Rebate

When you upgrade to a condensing rental water heater with Kitchener Utilities, you could get an on-bill credit of $500; plus save up to 25 percent on your water heating costs*.

To be eligible, you must:

Own a residential property in Kitchener
Are not currently using a condensing model water heater
Upgrade existing model to a 0.80 energy factor or higher condensing water heater

*Program conditions and additional installation charges may apply.

Learn more at www.kitchenerutilities.ca/offers

Purchase a smart thermostat and receive a $75 on-bill credit for upgrading*

Upgrade your existing manual or programmable thermostat to a smart thermostat model and receive a $75 on-bill credit.

For more details visit kitchenerutilities.ca/offers, call 51-741-2626 or email rwh@kitchener.ca.

*Promotion available to Kitchener residential gas customers and in effect to December 31, 2025 or until funding is depleted. Visit kitchenerutilties.ca/offers for eligibility criteria and the terms and conditions of the program.

Use water wisely this summer

Following the Water Conservation By-law helps avoid straining our water supply system, ensuring there is enough water for everyone.

Restrictions are in effect every year from May 31 to September 30.

You can water your lawn once a week on your assigned day between 5:30 to 10 a.m. and 7 to 11 p.m.

Addresses ending with:

0 or 1 water lawns on Mondays
2 or 3 water lawns on Tuesdays
4 or 5 water lawns on Wednesdays
6 or 7 water lawns on Thursdays
8 or 9 water lawns on Fridays

You can water by can, bucket or rain barrel anytime!

Did you know?

You can apply for a watering permit to put new seed, sod or nematodes on your lawn.
You can water gardens or wash cars with a hose on alternate days.

To learn more, call 519-575-4400 or visit www.regionofwaterloo.ca/WaterBylaw