Apply for Additional Gas meters for a Duplex
For adding gas meters, complete and submit the multi-metering manifold request form. Use the Multi-metering Sketch document as part of your application submission.
Multi-metering Sketch Document
Please refer to Kitchener's user fees for a cost breakdown.
You can also review the Duplex Guide and Process for more information.
For questions related to adding additional gas or water meters for homes or backyard homes, please contact 519-741-2529.
Apply for a gas meter set
1. Before filling out the meter set request form, ensure that the following has been completed:
- gas service installed
- gas piping
- manifold (if applicable)
- appliances and thermostat installed, all are accessible and operational
- hydro is working and the pressure test tag is posted
If we are unable to set the meter as a result of these items being incomplete, an hourly service call fee will be billed to you.
2. Complete and submit the meter set request form online, by email or by fax to 519-741-2789.
Costs and fees
The one-time meter set fee of $207.22 plus applicable taxes is charged for all new gas meter installations.
Apply for a water meter
1. Email us at watermetershop@kitchener.ca to request a water meter application form.
Water meters are being provided by appointment only. Email us and complete the water meter request form to arrange for pick up.
Please note, for large water meters the meter pick-up and delivery will require a minimum of five business days to process, depending on current meter inventory. For residential meters, the order will be ready for pick up within five business days. For three inch (75 mm) and four inch (100 mm) sized meters, the current anticipated delivery time is up to six months.
If you have questions regarding water meters, view the City of Kitchener Development Manual and review the Kitchener Utilities forms section, or contact the Water Meter Shop by phone at 519-783-8885.
If you require a new water or sewer service, please visit our development webpage or contact by phone at 519-741-2406 or email.
Request a gas service final inspection
We are responsible for inspecting all gas appliances that are installed in the home prior to occupancy. A final inspection must be completed.
Once your gas meter is installed and you require a final inspection, complete and submit a final inspection request online, by email or by fax to 519-741-2789.
All appliances that will be present at the time of occupancy must be present and initiated by the builder’s licensed contractor. If a forced air furnace is present, the completion of a finishing heat activation form is required. Once the final inspection is complete and successful, the “Final Inspection Required” seal will be removed from the meter and a “Final Inspection Approved” seal will be applied to the primary heating appliance and /or the gas meter. This approval seal is needed to assist in granting an occupancy certificate.
If the final Inspection fails, an applicable minimum service charge will apply.
To review a drawing for the gas meter installation, refer to drawing D12.101.
Remove a water or gas meter
Locate the serial number of your meter. Read the locating water and gas meter serial numbers document on how to locate your serial numbers.
Complete and submit the meter removal form by email for a temporary meter removal or if switching from natural gas to another fuel source. If there is no intent to utilize natural gas as a fuel source in the near future, in addition to the meter removal, the gas service will be disconnected and abandoned; future gas servicing will require a new gas service to be installed and the new gas service and previous gas disconnection fees will be applicable at that time.
For a gas meter removal, a fee of $174.36 plus HST will apply.
If the meter removal is required as a part of a demolition, please contact the Building Division by phone at 519-741-2443 to request a Demolition Permit.
Disconnect water or gas services
If you require gas and/or water services to be disconnected for a building addition, demolition, or renovation, complete the gas and water disconnection request form.
There is a standard gas service disconnection fee of $1,750 plus HST that will apply and is billable to the property owner.
If you require the billing of a meter to be transferred to a tenant, contact the Revenue Division by phone at 519-741-2450 or by email.
