Account

Need to access your Kitchener Utilities account? Visit the links below for more information:

Make account changes

Visit the make account changes page to learn how to change account information such as changing property owners or tenants, allowing someone else to manage your account while on an extended vacation, closing your account, opening a new account and more.

My account information

Visit the my account information page to learn more about how to pay a bill, set-up pre-authorized payment plans, log-in or register for e-billing, what to do if you're moving and more.

New accounts

Visit the new accounts page to learn about how to open a natural gas or water account with Kitchener Utilities.