Outages

Service disruptions

Water Service Interruption - King Street East & Sportsworld Drive
Friday August 21, 2026, at midnight 12:00am 

Location: King Street E and Sportsworld Drive

Type: Planned work

Road closures: None
Impact:  The water has been shut off to affected customers, and notices left
Status: Repair in progress
Notes: Water will be shut off

Low-Pressure Notice – Deer Ridge Drive and surrounding area
Friday August 21, 2026, at midnight 12:00am

Location: Deer Ridge Dr, Pioneer Tower Rd, Fall Harvest Dr, including Deer Ridge Golf Course, Deer Ridge Estates and Settler’s Grove.

Type: Planned work

Road closures: None
Impact: The water will be on low pressure to affected customers, and notices left
Status:  Repair in progress
Notes: May experience decreased pressure.

Instructions for residents:
When the water is turned back on, you may find it to be slightly discoloured or "milky.”

Discoloured Water:
The discolouration is from iron and manganese that are naturally occurring in the
groundwater. When the mains are flushed, or there is a change in pressure from events
such as a fire or a watermain break, the iron and manganese that has settled in the
distribution system can be stirred up. To eliminate the discoloured water, turn on a cold
water tap nearest your water meter and let it flush slowly for several minutes until it runs
clear.

Milky water:
If your water is "milky,” it has air in it. You can turn on a cold water tap at the highest
point in your home and let it run slowly for a few minutes until the air is gone.