Save money on your utility bill by signing up for one of our current offers and credit programs.


On this page:

1. Switch & Save Program
2. Tankless Water Heater Rebate Program
3. Stormwater Credits
4. Sewer Rebate
5. Greener Homes Canada Grant
6. Save more money

Switch & Save Program

If you are currently renting your water heater from another provider, we have a great offer for you!  By switching to a Kitchener Utilities rental water heater, you will get:

  • a bill credit of three months free rent on your rental water heater
  • a bill credit of $105
  • plus, an additional bill credit of $200 if you switch to a tankless water heater with a higher energy efficiency rating than your current water heater

To learn more about this offer, contact us by phone at 519-741-2626, select option 0, by email or fill out our rental water heater request form.

*Additional charges may apply if upgrades are required to meet regulated safety standards. The Switch & Save Program is available to City of Kitchener residential property owners for a limited time.

View the Don't Wait for Hot Water video


Tankless Water Heater Rebate Program

When you switch to a tankless rental water heater with Kitchener Utilities, you could get a bill credit of $200, plus you could save 25 percent on your water heating costs. *

To be eligible, you must:

  • be the property owner of a residential property in Kitchener
  • have and maintain a working salt-water softener in your home (if you choose to rent your tankless water heater from Kitchener Utilities)
  • are not currently using a tankless model water heater

To apply, contact us by phone at 519-741-2626, select option 0, by email or fill out our tankless rental water heater rebate request form.

*Program conditions and additional installation charges may apply.

Find out more about tankless water heaters


Stormwater Credits

By taking positive action to reduce and improve the quality of stormwater runoff that flows into our drainage systems, you can apply for stormwater credits - and possibly reduce up to 45 per cent of the stormwater portion of your monthly utility bill.

View our stormwater credit and credit policy information.


Sewer Rebate

Do you pay utility rates for an industry, a commercial business or an institution? You may be eligible for a rebate on a portion of the sewer surcharge on your utility bill. 

The sewer rebate policy and guidelines apply to water not discharged into the sanitary sewer system (for example, water evaporated from cooling towers or used to make a product). The rebate is calculated based on the percentage of water not returned to the sanitary sewer system, and is credited on the water bill, based on the sewer portion of the water rate paid.

If you are a customer in one of these categories you can apply online, email us or call 519-741-2200, ext. 4156.

Sewer rebate online application


Greener Homes Canada Grant

Provided by the Government of Canada

The government is now accepting applications for energy efficiency upgrades up to $5,000. Upgrades include air sealing, insulation, windows and doors, heat pumps for heating and water heating, smart and programmable thermostats, and renewable energy – solar panels.

For more information on rebate amounts, eligible upgrades, and application process, visit the Government of Canada's website.


Save more money

If you are looking to save more money on your bill while conserving energy, visit our save & conserve page.

Contact Us