Water and your driveway - Kitchener Utilities
Kitchener Utilities


Water and Your Driveway

Replacing or updating your driveway

There are many options when it comes to installing new, replacing or updating your driveway. Materials include options such as: cobblestone, interlocking brick, paving, asphalt, and cement among others.

It is important to consider the type of driveway you would like to have, and how you want it to look or function, but did you know that making your water shut off valve visible and accessible is a key priority as a home owner?

The below video shows why it's important to have your water shut-off valve located before finishing your driveway.

What do you need to know?

Every home or property has a water valve access point (also known as water shut-off valve), and it is usually found within the property's green space, or in the driveway for access. (see image below)

Water stop or valve found on or near driveway

What is the shut-off valve for?

The water pipes in your home are connected underground to the City's water supply. The water shut-off valve is the only way to access the water supply to your property for maintenance or valve replacement. In the event that the water shut-off valve is not visible, crews will need to dig up part of your driveway to locate the water valve to perform maintenance or replacement of valves underground. Should this occur, they will patch the area, but they will not replace or match the entire driveway.

What can you do?

Before the work begins:

  1. Request an Inspection-Call 519-741-2529, option 3 and request an inspection of your water shut-off / curb stop (please see picture below) before you pave your driveway.
  2.  Be sure to contact us two weeks prior to working on your driveway and we will come and locate any water valves that are under your driveway. This simple step means we will not have to dig up a portion of your driveway in the future should the valves need to be repaired due to driveway work. Our inspection service is FREE.
  3.  If you are excavating, it is important to locate all your utility lines first. Contact Ontario One Call at 1-800-400-2255 to schedule an inspection for us to locate the utility lines. Under Ontario regulations, it is the law. Please call before you dig to keep your property, family, and the community safe.

Ensure that your contractor doesn't pave over the curb stop when they do the work, and that an inspection has been completed prior to the driveway repairs or replacement. This should be among your contractors checklist of items to cover, but are important for you as a homeowner to know.

Please note: If you do not request an inspection from us prior to paving and your valves need repairs, we may have to dig up a portion of your driveway. We will patch the area, but we will not replace or match the entire driveway.  Also, if we have made a repair to your water valve, please allow 30 days for it to settle before completing any driveway work.