Kitchener Utilities

Watermain Break 19 Crosby Dr UPDATE:

Posted on Friday December 28, 2018


Date: Friday  December 28, 2018

Update: As of 3pm the water is back on

Time: 3:00 pm

Location of break: 19 Crosby Dr

Between what streets or addresses: Charlotte Cres and Hickson 

Road closures:  The road is re-opened to traffic.

Status:  Repairs are complete and service is restored. 


Instructions for residents:

Discoloured Water
The discolouration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a watermain break; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discoloured water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

Milky water
If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.