My Account - Kitchener Utilities
Kitchener Utilities


My Account

Whether you are new to Kitchener Utilities, or have been a customer for as long as you can remember, you will find everything to do with your account right here.

Learn how to:

Please note: if you require any financial or consumption information regarding your bill, this must be done in person at City Hall or please call 519-741-2450.

If you need more information please contact our revenue division at 519-741-2450, email us, or visit us in person at:

Main Floor City Hall
Revenue Customer Service Representatives
200 King Street West
Kitchener, ON
N2G 4G7


If you require consumption reports to meet the energy and water reporting regulation, please complete and submit this form by email to Kitchener Utilities.