Kitchener Utilities

Emergency Water Valve Shutdown/Repair -Hickson Drive

Posted on Saturday September 07, 2019

 Water shut-off - Hickson Drive - from Craig St to Ottawa St N

Time: 530pm

Location of break: in front of 8 Hickson Drive 

Between what streets or addresses: Ottawa St N and Lyle Pl

Type:  Emergency Valve Repair 

Road closures: Hickson Drive at Ottawa St N, Hickson at Lyple Pl 

Status: Pending - repairs on the way - waiting on locates to make repairs 

Notes: Water on LOW pressure - approx 15 houses will be affected without NO water - on Craig St to Ottawa St N 

Instructions for residents:

Discoloured Water
The discolouration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a water mainbreak; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discoloured water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

Milky water
If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.