Kitchener Utilities

Water valve damaged - Autumn Hill

Posted on Tuesday September 17, 2019

Date: Wednesday September 18, 2019

Time: 8:00 a.m.

Location: Autumn Hill Cres

Between what streets or addresses: Blue Spruce Crt and Charnwood Crt

Impact:

Staff are on site completing the water valve repair. The water is back on at 6:41 am and hydrants are back in service.

 

Instructions for residents: When the water is turned back on you may find it to be slightly discoloured or "milky".

 

Discoloured Water

The discolouration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a watermain break; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discoloured water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

 

Milky water

If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.