Kitchener Utilities

39 Gay Cres - Confirmed Water Main Break

Posted on Saturday January 04, 2020

TITLE) Watermain break – Gay Cres 

Time: update: 3:38 p.m. - water is now ON.

Location of break: in front of 39 Gay Cres 

Between what streets or addresses: Conway Drive 

Road closures: One side of Gay cres will be open 

Status: Pending - repairs should be starting shortly. 


Instructions for residents:

Discoloured Water
The discolouration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a watermain break; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discoloured water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

Milky water
If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.