Kitchener Utilities: Online Form

Request Service to a Natural Gas Appliance

Please complete the online form below. If you have any questions, please contact Kitchener Utilities by sending an e-mail to utilities@kitchener.ca.

If your request/concern is related to a gas odour or leak please call 519-741-2541 immediately.

Please note: * indicates that the field is mandatory

I would like to request a service call for my:

If requesting Service to your Water Heater, please indicate the reason:

Are you the:*
Registered Owner
Tenant
** If your request is an emergency, please call our 24-hour Dispatch Centre at 519-741-2529.**

CONTACT INFORMATION
First Name:*

Last Name:*

Daytime Phone Number:*

Evening Phone Number:*

Would you like to sign up for future e-mail notifications from Kitchener Utilities?*
Yes, I give consent to receive free future communications from Kitchener Utilities.
No, thank you.
Note: If you would like to receive further communications, you must provide your e-mail address.
Email Address:

ADDRESS FOR WATER HEATER
Street # and Street Name:*

Apartment or Unit #:

City/Province:*

Postal Code:*

Please indicate the reason you are requesting service:*