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Council approved the 2017 water and sanitary sewer rates during final budget day on January 23, 2017. Critical capital investment in the city's infrastructure is required as significant portions of the system are reaching the end of their lifecycles.
The below video explains why investment in aging infrastructure is important to ensure service reliability for today and tomorrow.
Council approved a 7.4 per cent increase to water and a 9.8 per cent increase to sanitary sewer rates in order to maintain current service levels.
The new rates take effect March 1, 2017.
The rate increase, which also includes the Region of Waterloo's costs, is largely due to substantial and sustained pressures beyond the city's control, including:
The below video shows the value of tap water.
Kitchener Utilities takes pride in delivering Kitchener residents water they can count on.
By replacing old water and sewer pipes, we will benefit from:
Investing in the city's water and sewer infrastructure now will help us create systems that serve the needs of our current and future customers. For more information about your water and sewer rates you can contact our billing department at 519-741-2450 or by email.