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Call Before You Dig

If you are planning to dig, build, or excavate on your property, you are required by law to locate all of your utility lines first. It is important to complete this step to ensure safety for you and your community.

Should a line, pipe or wire be impacted by a dig, it can cause serious damage, and may cause you harm.

It's just one call

Ontario One Call at 1-800-400-2255

The video below shows why it is important to call for free locates before you dig.

All you have to do is contact the Ontario One Call number listed above. Once Ontario One has been notified, they will contact all of the necessary utility providers. These providers will then arrange to locate the utilities that may be affected by your dig.  They will mark the utilities so you will be aware of their location and the area to avoid when digging, to ensure your safety and that of your community.

Please notify Ontario One Call at least 30 days before you plan to dig, especially during the spring and summer months. This will ensure enough time to locate all utility information before you begin your project.

Please make it a priority to call before you dig and help keep your property, family, and community safe. For More Information: Contact Kitchener Utilities at (519) 741-2529, or email.