Kitchener Utilities

Contact

My Account

Whether you are new to Kitchener Utilities, or have been a customer for as long as you can remember, you will find everything to do with your account right here.

Learn how to:

Please note: if you require any financial or consumption information regarding your bill, this must be done in person at City Hall or please call 519-741-2450.

If you need more information please contact our revenue division at 519-741-2450, email us, or visit us in person at:

Main Floor City Hall
Revenue Customer Service Representatives
200 King Street West
Kitchener, ON
N2G 4G7

Email: revenuecustomerservice@kitchener.ca