Monthly Bill Inserts

Kitchener Utilities sends out bill inserts with our monthly bills to communicate information to customers about rate changes, new programs, safety information and more. Below are electronic versions of these inserts for easy reference. The inserts are categorized by billing month they were distributed.

August 2018

• Outdoor water conservation tips

July 2018

• Reliable hot water
• Watermain flushing

June 2018

• Kitchener stormwater

May 2018

• Summer Meter Safety Tips
• Tap into Value

April 2018

• Call before you dig
• WET challenge - water conservation

March 2018

• Sign up for tax and utility e-biling
• Call before you clear

February 2018

• New utility rates for March 1, 2018
• Door-to-door marketers

January 2018

• What to do if you smell natural gas
• Sign up for tax and utility e-billing 

December 2017

• Snow and ice alert
• Rental water heater rate change notice

November 2017

• Natural gas rate change notice

October 2017

• Home Energy Conservation Incentive Program
• Shower head rebate and retail events

September 2017

• Carbon monoxide alarms

August 2017

• Tap into value

July 2017

• Reliable hot water
• Outdoor water saving tips

June 2017

• Tax and utility e-billing 
• Summer meter safety

May 2017

• Tax and utility e-billing 
• Rental water heaters

April 2017

• Call before you dig
• Call before you clear

March 2017

• Water saving tips
• WET Challenge - water conservation

February 2017

• Water, sewer and stormwater rate change notice

January 2017

• Natural gas rate change