Kitchener Utilities

Emergency Water Shut off To Thorncliffe ST and Homestead Pl

Posted on Friday May 12, 2017

 Due to Circumstances beyond our control we have had to shut the water off to Thorncliffe  St and Homestead Pl for an Emergency.  We hope to have the water back on later this afternoon.  We regret that no notification could be given to residents 

 Status:Water is now on.


Instructions for residents:

Discolored Water
The discoloration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a water main break; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discolored water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

Milky water
If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.