Kitchener Utilities

confirmed watermain break - 125 Hickson Dr. UPDATE 2:14pm

Posted on Thursday February 08, 2018

Date: Thursday, February 8, 2018

Time: 11:20 a.m.  UPDATE: as of 2:14pm water is back on 

Location of break:  125 Hickson Dr

Between what streets or addresses: Halliwell Dr to Craig Dr

Road closures: The road is closed on Hickson Dr from Crosby Dr to Halliwell Dr. Please use an alternate route.   

Status: The water is now off on Hickson Dr from Halliwell Dr to Craig Dr.

Instructions for residents:

Instructions for residents: When the water is turned back on you may find it to be slightly discoloured or "milky".

Discolored Water
The discoloration is from iron and manganese that are naturally occurring in the groundwater. When the mains are flushed or there is a change in pressure from events such as a fire or a watermain break; the iron and manganese that has settled in the distribution system can be stirred up. To eliminate the discolored water you can turn on a cold water tap nearest your water meter and let it flush slowly for several minutes until it runs clear.

Milky water
If your water is "milky", it has air in it. You can turn on a cold water tap at the highest point in your home and again let it run slowly for a few minutes until the air is gone.