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Kitchener Utilities

City Hall, P.O. Box 1118
200 King Street West
Kitchener, ON
N2G 4G7

Call us at:

General Inquiry
519-741-2529

Natural Gas Emergency
519-741-2541

Service & Repairs
519-741-2529

Programs (Rental Water Heaters, Appliance Financing & Rebates)
519-741-2626

Billing Inquiries (including new account set up and closure)
519-741-2450

Bill Payments
Main Floor City Hall

Rental Water Heater, Financing, Rebates and Natural Gas Line Inquiries
5th Floor City Hall

OR email us at:

utilities@kitchener.ca